Regina & Region Home Builders’ Association believes purchasing a new home or renovating your current home should be a positive step for individuals and families. We also recognize with the many components that go on when building a new home or renovating, items of concern do occur that need to be addressed.
As an Association, consumers often contact the RRHBA to advocate on their behalf. For consumers, our brand ensures that the Builders have met a level of building expertise through our Builder exams and also must be part of a recognized third party home warranty provider in order to be members. We provide another conduit for the member to hear the consumers concerns.
Steps you can take with our Association when a concern or question arise:
Contact the member in writing or by e-mail to ensure that you communicated your concern or question to them clearly;
If the concern or question is a Warranty item, contact your Warranty provider in writing or by e-mail;
Tell us about it. We can take the concern or question and send it to the member to encourage the member to resolve the issue with their customers. We will also encourage the Third Party Home Warranty Provider to resolve the issue where applicable.